To clear the Wi-Fi credentials from the Level Sense device, complete the following password reset steps...
1. Press and hold the USER button until all four LEDs turn solid red. If after 10 seconds they have not turned red, release the button for a few seconds and try again. It can take several attempts to get into password reset mode.
2. Once all four LEDs turn red, click the user button two times so that only two of the red LEDs remain lit, usually this requires two button clicks. Wait ten seconds and press the RESET button.
3. The password reset is complete. A red cloud LED following hotspot mode setup typically means an incorrect SSID or Password. Remember these fields are case sensitive. Use password reset to return the device to hotspot mode and repeat the hotspot setup steps.
To connect to Wi-Fi with hotspot mode please follow the instructions in the blog post titled "Connecting A Level Sense Pro & Sentry to a Wireless Network"